The National Violations Platform (Efaa)

The National Violations Platform (Efaa) is one of the national platforms launched by the National Information Center, which is affiliated with the Saudi Authority for Data and Artificial Intelligence in the Kingdom of Saudi Arabia. The platform allows citizens, residents, visitors, and employers to know and review all their violation data held by government agencies. The platform aims to develop the method of reviewing and paying violations for individuals and establishments.

The National Violations Platform (Efaa) aims to standardize violation procedures and seeks to develop them through a platform that connects all relevant entities for issuing violations. The National Violations Platform (Efaa) also aims to make behavioral discipline a reality while working to raise awareness among community members by promoting and applying the principle of adherence to regulations and laws within society members.

The Saudi Authority for Data and Artificial Intelligence (SDAIA) is responsible for implementing Saudi Vision 2030 through the Efaa platform. The platform undertakes the realization of Saudi Vision 2030 by enhancing the excellence of government services and ensuring the sustainability of the operations of various ministries, institutions, and agencies. This is achieved by improving the efficiency of government services and their electronic applications, developing the level of governance and its effectiveness in procedures and services related to issuing violations, and achieving superiority in both service and financial levels. Efaa ensures the protection of the rights of all parties and employs technology to achieve the highest degree of reliability.

The owner of an establishment can view all details related to violations recorded against their establishment through the Efaa platform. The platform aims to revolutionize the way violations are identified and settled, benefiting both individuals and establishments. When an individual receives a violation, they are notified via a text message on their phone. The National Violations Platform (Efaa) allows individuals to view the violations recorded against them. Partners also benefit from the platform by obtaining reports and statistics on violations.

The platform provides the service of recording and collecting violations for about thirty-six entities. To contest a violation recorded on the National Violations Platform, one must contact the entity that issued the violation.