Al-Dawaa Medical Services Company (al-Dawaa) is a Saudi joint-stock company listed on the Saudi Exchange, 'Saudi Tadawul'. It commenced operations in 1993 in the Eastern Province, Kingdom of Saudi Arabia, and is one of the leading healthcare companies in the Kingdom. Its headquarters is located in the city of al-Khubar.
Its shares started trading on March 14, 2022, on the main market within the food retail sector, under the name 'al-Dawaa', symbol (4163), and ISIN (SA15H14I11H6). Its capital is SAR850 million.
The expansion activity of al-Dawaa Company
The number of pharmacies affiliated with al-Dawaa Medical Services Company has exceeded nine hundred pharmacies, spread across the Kingdom and distributed in over one hundred cities. The company has announced that its customer base has surpassed the five million mark. It has five subsidiaries: Al-Dawaa Medical Services Company, Holinx GmbH, Ronzac GmbH, Glanzzen, and Premier Medical Devices Manufacturing Company.
The company includes several specialized departments to provide information technology, planning, marketing, and other functions in various fields, ensuring the execution of professional and technical tasks and all operations in line with the business objectives and goals. All of these jobs work to meet the needs of the Saudi market and have different social roles.
Innovation and social responsibility in al-Dawaa Pharmacies
As part of its social responsibilities, al-Dawaa pharmacies have established a number of primary clinics, which focus on the health of citizens and residents in their branches. They prioritize social service as a cornerstone of their vision and mission. These clinics provide several services that support individual health, starting from monitoring basic vital signs by specialized pharmacists, including body mass, blood pressure, weight, height, and others. Pharmacy customers receive medical guidance and advice after regular and consistent monitoring. The pharmacy provides each patient with a medical record to preserve and compare readings.
During the COVID-19 pandemic, al-Dawaa pharmacies aligned with the precautionary measures imposed, transitioning their business to the electronic and digital sectors. They adjusted their working hours and medication delivery stages to operate around the clock. They increased the operational capacity of their customer service team and expanded the fleet of medication and device delivery vehicles fourfold to meet the heightened demand and need during that period.
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