2019: The Custodian of the Two Holy Mosques King Salman Bin Abdulaziz Al Saud launched the Pilgrim Experience Program as one of the Saudi Vision 2030 programs. The program is overseen by the Council of Economic and Development Affairs.

2019: The unveiling of the program's plan, which includes 130 initiatives prepared by around thirty government entities.

2020: The program signed a cooperative agreement with the Saudi Heritage Preservation Society to focus on historical and archaeological Islamic sites.

2021: The program organized the first meeting to improve the arrival and departure experience for the pilgrims, with the participation of the Ministry of Interior and in cooperation with nine government entities.

2022: Participation in the Twenty-First Scientific Forum for Hajj, Umrah, and Visit Research, with a pavilion bearing the slogan 'From Idea to Memory,' showcasing the developments in the Pilgrim Experience service system since the launch of Saudi Vision 2030.