The Water Regulator in the Kingdom of Saudi Arabia is the Regulatory Affairs Agency of the Ministry of Environment, Water, and Agriculture. It is the entity responsible for regulating all activities related to the provision of services of water and sanitation and all water sources and affairs, including those in the special provinces, except for dual production activities and Zamzam water. Dual production refers to the simultaneous production of electricity and desalinated water or steam, or both.
The "Water Regulator" also receives consumer complaints about water services if they are not satisfied with the water service provider's response. Furthermore, the Ministry of Environment, Water, and Agriculture has prepared a comprehensive document covering all water sources in the Kingdom and their appropriate uses, called the "Saudi Water Act for Water Resources and Uses."
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