Qiwa Platform

The Qiwa Platform is a government platform affiliated with the Ministry of Human Resources and Social Development in the Kingdom of Saudi Arabia. It serves as a communication point between private sector employees and the companies and institutions operating within the sector. The platform includes all services related to private sector employees and is part of the efforts to streamline procedures. It also functions as a platform for empowerment, localization, and business continuity. It was launched on April 23, 2019.

The Qiwa platform offers several services related to employment through an integrated digital automation system that facilitates the completion of services electronically. It aims to improve the user experience, simplify services, enhance transparency, expedite decision-making, and align with the digital transformation in both the public and private sectors.

The platform provides several digital services and electronic features that are always available on its website for users, including the eAdvisor service to assist beneficiaries. It also offers a dedicated interactive data dashboard for each institution, displaying all information related to the establishment. Through the platform, it is possible to issue and approve both standard and customized work regulations. Additionally, it provides information on the interactive localization plan, monthly establishment reports, and effective ways to manage corporate business to ensure the improvement of the work environment and the enhancement of the user experience.

The Qiwa platform offers a variety of services for business owners, including hiring employees, managing current employees, managing establishments, evaluating establishment performance, registering a new establishment, and managing Qiwa business account. In addition, it provides comprehensive resources related to the Labor Law in the Kingdom, including labor law provisions, support tools, and illustrative examples for business owners.

The services for employees on the Qiwa platform include managing career on Qiwa, managing current job, managing home workers, labor office services, and managing Qiwa individual accounts. Additionally, it offers tools and calculators to assist in calculating end-of-service benefits and verifying the authenticity of certificates.

In support of the private sector, the Qiwa Platform enables users to instantly issue several professional and temporary visas, including specialty occupations visas, temporary work visit visas, and visas for women. Additionally, the platform facilitates employee management and organizes contractual relationships to ensure the rights of both parties.

Through the Qiwa platform, additional tools and services are available that facilitate individuals' tasks and expedite the completion of their services. The platform also enables the issuance of the Saudization certificate, which proves the establishment's compliance with localization rates and its achievement. In addition, it offers services for issuing and renewing work permits for expatriate workers, transferring employee services from one establishment to another, and changing employee professions.

The Qiwa platform has several conditions for its use, including adhering to confidentiality standards for login information and not disclosing it to third parties. Users are also required to take full responsibility for using the platform in accordance with local and national regulations, as well as laws governing data transfer.