General Secretariat for Municipal Councils Affairs

The General Secretariat for Municipal Councils Affairs is a governmental body established by the Ministry of Municipalities and Housing to assist municipal councils in communicating with citizens who benefit from their services. It relies on the Municipal Councils Electronic Information System, which allows for keeping up with updates and changes, and developing laws, regulations, and mechanisms that enhance the efficiency of municipal councils' performance.

The General Secretariat for Municipal Councils Affairs works to assist citizens in communicating with the councils within their areas of jurisdiction. This includes submitting requests, suggestions, and complaints, and inquiring about the actions taken regarding them. This effort contributes to expanding citizen participation in the decision-making process and ensures the efficient performance of municipal councils in their oversight and reporting roles related to municipal work. Additionally, it involves providing proposals and future visions to enhance and improve performance efficiency in municipal bodies.

The General Secretariat for Municipal Councils Affairs employs the Electronic Municipal Councils Information System to provide support and assistance to municipal councils, helping them perform their duties and enabling them to exercise their powers. This ensures the establishment of an effective foundation for governmental work through innovative methods of planning, execution, and follow-up at the national level.

The Electronic Municipal Councils Information System enables the activation and use of modern technologies in performing the duties and functions of municipal councils. Through the system, the concept of e-government is applied, which has achieved several developmental milestones since its launch. This system facilitates effective communication with citizens, saves time and effort, provides information, and establishes media linkage with citizens to keep them informed about the news and updates published by the municipal councils.

The General Secretariat for Municipal Councils Affairs publishes on its website news of the municipal councils, their statements, and the Municipal Councils Bulletin, which is issued bi-monthly by the Secretariat. Additionally, it includes citizens' suggestions and complaints, as well as the municipal councils' map. It also publishes information related to these councils, including achievements, initiatives and studies, community participation, public meetings with citizens held by the councils, laws, regulations, instructions, statistics, and decisions.